Rouh and Raga - Fragrance House Where Scent Meets Soul

Effective Date: 23-05-2025

At Rouh and Raga, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely via third-party gateways)

Non-Personal Information:

Browser type
IP address
Device information
Pages visited on our website
Referring website

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate order status and provide customer support
Send promotional emails and updates (only with your consent)
Improve our website’s functionality and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Trusted third parties (e.g., payment processors, shipping partners, analytics tools) only to fulfill services
Law enforcement or government bodies if required by law

4. Cookies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may control cookie settings in your browser.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.